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Customer Experience, Service & Success SaaS Tools & Applications

Discover the directory of 227 Customer Experience, Service & Success SaaS applications available.

  • 5pillows logo


    We believe in customer service that is human, remarkable and easy to a customer. Try our friendly and beautiful app to a better customer experience.

  • ACF Technologies logo

    ACF Technologies

    We are the global leader in customer experience management, using innovative customer flow technologies to reduce wait times and improve customer flow.

  • AKIO logo


    Home Page

  • logo provides artificial intelligence customer service software to help businesses connect with their customers and increase support team productivity.

  • Akitaapp logo


    Akita's Customer Success Software helps your Customer Success Manager to monitor account health and customer data to lower your churn rate and increase revenue.

  • Amity logo


    The Flexible Customer Success Platform Don't get boxed in. Amity adapts to your business. Join the hundreds of companies already using Amity every day.

  • AnswerDash logo


  • Appcues logo


    Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

  • Apptentive logo


    Listen, retain, and engage your mobile customers w/ Apptentive's in-app messaging, native surveys, customer feedback, ratings prompts, and customer support.

  • Appuri logo


    Analytics for customer data. Know your customers better. Engage them in a personalized, relevant way. Real-time, actionable customer insights for your team.

  • Appzi logo


    Appzi helps you collect user feedback and visual bug reports so you can build better products. Easy setup - No coding required - Works inside your website.

  • Azuredesk logo

    Azuredesk is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

  • Bluenose logo


  • Bolstra logo


    Bolstra is a state of the art Customer Success Management platform that allows you to engage your customers and drive towards their desired outcomes.

  • Boostopia logo


    The page you are looking for doesn't exist or has been moved.

  • Brandembassy logo


    Brand Embassy helps companies to Acquire, Retain and Grow customers through digital customer service, at scale

  • CX Company logo

    CX Company

    Whether through chatbots, a virtual agent or a conversational digital assistant, digitalCX lets you manage automated conversations at scale.

  • Calabrio logo


    Innovative contact center WFO from Calabrio. An integrated solution for call recording, quality assurance, workforce management, analytics and reporting. Learn more.

  • Casengo logo


    Customer service and help desk software with live chat, email, WhatsApp and Facebook Messenger

  • Cayzu Help Desk logo

    Cayzu Help Desk is free online cloud-based customer service software Solutions help desk, Best CRM Software, ticketing System, Top Saas, IT, support small business

  • Chameleon logo


    Create and publish user onboarding, product tours and tooltips without engineering.

  • Chataroo logo


    Chataroo - Live Help, Live Support Software, Live Chat service and website monitoring, Help desk ticketing system - For ALL Customer Support and Live Assistance

  • Chattermill logo


    We are a new generation tool helping companies collect open-ended feedback at scale.

  • Chiexpress logo


    Your customer happiness feedbacks are planned, executed, reviewed and analyzed form your customers based on customer experience about the products or services provided. The real-time customer feedbacks are analyzed and measures are linked to the customer happiness index.

  • ChurnZero logo


    ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

  • Cingo logo


    Have you ever wondered if there's a way to provide customer support wherever your customers go? Cingo is the cross-platform, fully-equipped, omni-channel solution that empowers you to do just that.

  • Clarabridge logo


    Customer experience management has never been easier than with Clarabridge's industry-leading text analytics & CEM software.

  • Clicktools logo


    Create engaging customer surveys with Clicktools that map responses directly into Salesforce. Clicktools' customer feedback software help you transform your customer experience and get insights for improvement across the whole customer journey.

  • Client Heartbeat logo

    Client Heartbeat

    Our customer satisfaction software tool helps you survey customers, measure satisfaction and identify those that are unhappy.

  • ClientSuccess logo


    ClientSuccess is customer success software that helps SaaS companies reduce churn and grow their customers. Ranked #1 for usability by G2 Crowd.

  • CloudCherry logo


    Our Customer Experience Management software helps global enterprises improve customer experience, track customer journeys and boost profitability.

  • Convergys logo


  • ConvertFox logo


    ConvertFox helps sales, marketing, and support teams to communicate with customers on one platform. Sign up for free up to 1,000 contacts and pay as you go.

  • Core Realtime logo

    Core Realtime

    Measure Customer Experience (CX) with Core Realtime. Net Promoter Score, NPS, VOC, CSAT, CES via mobile surveys post an inbound call.

  • CredSpark logo


    CredSpark is a powerful interactive content platform that helps you maximize the potential of your audience.

  • Cross-crm logo


  • Cxoncloud logo


  • Dartboardiq logo


  • Deskero logo


    Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.

  • DigitalGenius logo


    The Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations.

  • Dixa logo


    Deliver personal support on phone, email & chat from your browser in a simple & easy to use interface. We make it as easy to talk with your customers as it is with your friends. Dixa can be set up in minutes without assistance from IT and requires no maintenance or installation. 14-day free trial.

  • Dossier logo


    Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.

  • logo

    Dressipi is the leader in fashion personalisation, increasing AOV and decreasing returns. Click here and learn what benefits it could bring to your business.

  • Drift logo


    Drift is the leading conversation-driven marketing platform. With Drift on your website, you can turn your traffic into qualified meetings using our bots 24 hours a day, 7 days a week.

  • Elev logo


    Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

  • Emolytics logo


    Emolytics measures customer experience through the prism of emotion, scientifically, helping businesses make informed decisions that impact results

  • Envisioninc logo


    Envision-Enterprise-class desktop, speech analytics, call/compliance recording, quality assurance, Workforce Management, coaching, eLearning.

  • Eptica logo


    Eptica provides conversational & collaborative solutions powered by AI to enhance digital CX, enabling you to engage in meaningful conversations with customers.

  • Evaluat logo


    For Education, Corporate Learning, Events: Unleash the power of participant feedback to solve your greatest challenges. Boost Response Rates, Deliver Results

  • Experiencefellow logo


    Research customer experience of the entire customer journey in real-time – across all online and offline channels, through diary studies with mobile ethnography.

  • Feedb logo


    Turn 1 click customer feedback into positive reviews on sites like Yelp and Google, more repeat business and more referral business.

  • FeedbackFive logo


    Best online tool for Amazon feedback and product review management - trusted by merchants in over 100 countries.

  • Focalscope logo


    Customer service software and support ticket software. Helpdesk software used by organizations worldwide. Cloud or on premise solution. Free 30 day trial.

  • ForeSee logo


    Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.

  • Freshdesk logo


    An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

  • Genesys logo


    1-888-436-3797 | Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

  • Get gotoassist logo

    Get gotoassist

    Remote support, screen sharing, mobile device support, and integration API's make it easy; With GoToAssist easily identify, diagnose, and solve issues fast.

  • GetinQ logo


  • Giva logo


    Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.

  • logo

    At Gladly we set out to reinvent customer service.

  • Gluru logo


  • Gnatta logo


    Gnatta is the more intelligent customer service software solution, designed with your business in mind. Book a free demo today!

  • Greenwich logo


  • Groovehq logo


    See why 6,000+ businesses have made the switch to the world’s simplest help desk. Only $19 per user. Sign up for free today.

  • Guideblocks logo


    Use Guideblocks to provide personalized and dynamic user assistance without developers and additional coding. Seamlessly onboard new users or teach existing ones to use new features. Keep in sync help docs with ongoing changes in your web app.

  • Guideme logo


  • Happyfox logo


    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

  • Heeduser logo


    Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

  • HelloVera logo


    Hello Vera offers advanced AI customer service across multiple channels including chat, email, SMS, Facebook Messenger and Twitter. Vera can resolve custome

  • Hellocustomer logo


    Easy to use Customer Experience platform to turn customer feedback business impact, driving your customer centric culture.

  • Help logo

    Help - Increase your online sales today with Live Chat & Help Desk Software

  • Help Scout logo

    Help Scout

    Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8,000 businesses in 140 countries. Get started for free.

  • HelpCrunch logo


    HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

  • Helponclick logo


    Improve interaction with your customers and boost conversion rates by 40% with live chat software from HelpOnClick. Enhance communication online.

  • Helppier logo


    Create interactive user guides and onboarding to help users through your website or web app, improving user engagement and to achieve your business goals.

  • Helprace logo


    Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

  • Helpshift logo


    Helpshift is a customer support platform for mobile apps. Improve customer experience, drive higher ratings and increase retention. Request a demo.

  • Helpsite logo


    HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

  • Helpsocial logo


    The #1 Open API platform for digital customer engagement.

  • Helpsumo logo


    Help Sumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services.

  • Impelops logo


  • Inbify logo


    Inbify is a customer experience management software that enables businesses to provide their customers with a frictionless way to send feedback over native phone features like SMS or MMS.

  • Inline Manual logo

    Inline Manual

    Light the way to success for your users - Guide your users with interactive tours, tips and tutorials to reach their goals and get results.

  • Inmoment logo


  • logo

    Expose customer behavior patterns that help you optimize the lifetime value of your users.

  • Inquba logo


  • Intouchinsight logo


    Intouch Insight technology solutions give businesses meaningful, actionable insights for improving the customer experience and driving operational excellence.

  • Iperceptions logo


    Turn visitor feedback into better experiences with iperceptions' digital Voice of the Customer solutions. Our voice of the customer surveys and enterprise feedback management are leveraged by Fortune 500 companies.

  • Issuetrak logo


  • Journeyxp logo


  • Kademi logo


    All the tools you need in a single platform to create and manage each customer touch-point from Marketing Automation to Loyalty, eLearning and more.

  • Kapdesk logo


    Customer Service Software and Help desk Support Software by Kapdesk. Lets your customer support begins with email, Live Chat, Phone and Ticketing Software.

  • Kayako logo


    Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!

  • Keatext logo


    Keatext is a text analytics and reporting app that transforms your unstructured customer feedback analysis into actionable insights.

  • Knownact logo


  • Kofax logo


    Kofax document, robotic and financial process automation software digitally transforms business with capture, BPM, RPA, analytics and mobile.

  • Kundo logo


    Kundo tillhandahåller moderna verktyg för digital kundservice. Våra molntjänster ger er bättre och mer effektiv kunddialog.

  • Kylie logo

    Kylie provides ai for customer support organizations. Kylie clones your best agents to automate customer care. Questions? Call us at 1-415-463-7870.

  • Künstliche Intelligenz Response Management logo

    Künstliche Intelligenz Response Management

    Führender Anbieter von Contact Center Softwarelösungen für die automatisierte, schriftliche Kundenkommunikation auf Basis von Künstlicher Intelligenz...

  • Ladesk logo


    Great customer service starts with better Help Desk Software. Get started in 5 minutes with a 14-Day Free Trial. SaaS or On-Premise.

  • ListenPort logo


    Engage with your customers via SMS and solve their issues quickly, while managing your online reputation.

  • Livezilla logo


    LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.

  • Lobbycentral logo


    LobbyCentral providing check-in software, online appointments, and kiosk for banks, credit unions, healthcare, vets, schools, and governement.

  • LogMeIn, Inc logo

    LogMeIn, Inc


  • Logicalware logo


    Multi-channel ticketing More> Support & training More> Consultation & customisation More>

  • Loopsupport logo


    We’ll take care of customer support for you — faster responses, smaller backlogs, and happier customers. We help growing companies provide great customer support.

  • Lumoa logo


    Reduce churn and increase revenue with Lumoa's customer experience management software solution. Understand what drives your customer experience in an easy and affordable manner. Collect, analyze, control and take actions on your customer feedback.

  • M-ize logo


    M-ize Customer Experience Strategies help company or brands in engagement of customers with one another, with Smart End-To-End Solution like Smart Channel and Smart Blox to Maximize Customer Lifetime value.

  • MaritzCX logo


    MaritzCX provides Customer Experience software (CX) and research to help you respond to the Voice of the Customer instantly through our CX Platform.

  • Medallia logo


  • Mediatech Solutions logo

    Mediatech Solutions

    What we do Since 2011, MediaTech Solutions has been providing Instant eXperience®, a leading real time Feedback Management solution What our solution offers

  • MetrixLab logo


    MetrixLab is a global Market Research Company, offering customer insight services & market research data for businesses of all sizes around the globe.

  • Mi4biz logo


    Mi4biz is a Cloud Solution for Customer Service Management and Complaint Management. Mi4biz is Easy to Customize, Multi-Channel with Workflow. Try it!

  • logo

    MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.

  • Mopinion logo


    Mopinion is all-in-1 software to collect and analyse user feedback. Improve your digital channels such as websites and apps with our leading technology.

  • MyFeelBack logo


    MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

  • Nanorep logo


    Nanorep provides personalized customer self-service, virtual assistant and chatbot solutions, accessible at any touchpoint along the customer journey

  • Natero logo


    Customer Success software to proactively reduce customer churn, manage your customer lifecycle, and drive account expansion for B2B Software-as-a-Service (SaaS) Customer Success teams.

  • Netreflector logo


  • New Helpware logo

    New Helpware

    Helpware provides exceptional customer experience and back office support outsourcing with maximum efficiency and effectiveness.

  • Newgen Software logo

    Newgen Software

    Newgen Software is a leading provider of Business Process Management (BPM), Enterprise Content Management (ECM), CCM, DMS, Workflow and Process Automation.

  • Nickelled logo


    Nickelled simple SaaS onboarding software makes step-by-step tours easy and fast. Used for onboarding, training and support by the World Bank, Ebay and more. 100% Free trial and zero coding required.

  • NomNom logo


  • OMQ logo


    Die Wissensdatenbank unterstützt Ihren Support durch künstliche Intelligenz. Erhöhen Sie Ihr Servicelevel durch das OMQ self service, OMQ plug-in und dem OMQ service center.

  • Onboarding and Training for Web Applications logo

    Onboarding and Training for Web Applications

    Iridize is a powerful Enterprise Grade platform for flexible employee training and onboarding web users.

  • Optimove logo


    The Science-First Optimove Relationship Marketing Hub orchestrates hyper-targeted customer communications at scale, empowering brands to drive growth through CRM automation.

  • Parature logo


  • Peoplemetrics logo


    Customer Experience Software & Expertise at your service. Listen, interpret, act, and monitor feedback to continually improve customer satisfaction and operations.

  • Pertinent logo

    Pertinent - Help users with relevant knowledge base help articles in context of the page.

  • Phaseware logo


    Enterprise level customer service and support software at a fraction of the price. PhaseWare is a completely configurable solution. Start a Free trial today!

  • Pidas logo


    Mit 350 Mitarbeitern beraten wir mit Umsetzungskraft, entwickeln innovative Softwareprodukte und erbringen hochwertige IT Services und Supportleistungen.

  • Pitneybowes logo


  • Planhat logo


  • Pointzi logo


  • Preferredpatron logo


    Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. You get a complete customer loyalty system, with build-in CRM, promotion and rewards managment, email marketing and SMS text message marketing plus gift card processing.

  • Primary Intelligence logo

    Primary Intelligence

    Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

  • Promoter logo


    Send Net Promoter Score ® surveys to your customers and gather actionable feedback. Customize brand and language. Add their preferred language to your CSV and Promoter Ninja will do the rest.

  • Proonto logo


    the ultimate Ecommerce sales chat platform Powering customer interaction for winning eCommerce brands predict what visitors want Proonto tracks visitor behavior in real time to identify potential customer intent. The engagement-engine then targets visitors that would more likely benefit from assistance. This machine-learning algorithm results in +17% revenue growth

  • Pulse-solution logo


    Follow on real-time your customer or employee satisfaction from easy surveys displayed on tablet kiosks. Collect many feedback and use them to improve their experiences.

  • Quantummetric logo


    Customer Experience Management for your multichannel online presence. See how to help your customers while improving your bottom line. Learn more.

  • Re-desk logo


    Ticketing system or customer service Help Desk Support PHP Software download for small business or online store, best retail service desk solution for it support company, free trial

  • ReachOutSuite logo


    ReachOut is a service management software for conducting inspections, managing work orders and easier communication with your team. First 3 users are free.

  • Requuest logo


    Powerful software for delivering worry-free IT support. Codeless, easy to use yet flexible, web-based help desk. It’s the perfect tool to improve service and support.

  • Respond by Buffer logo

    Respond by Buffer

    Social customer service software for support teams. ​Solve customer issues on social, crush your queue, and get to inbox zero–faster.

  • ResponseTek logo


  • Responster logo


    Responster gives you the clarity, collaboration, and control you need to power your feedback process - company-wide. Design and share engaging surveys in minutes and learn how to improve your business with actionable insights in real-time.

  • Salemove logo


    SaleMove enables companies to identify, communicate, and engage website visitors through live chat, video chat, audio, & CoBrowsing provide a better customer experience.

  • Salesequity logo


    salesEQUITY is a Customer Experience Management tool that focuses on measuring your customer journeys. We bring to life the different touch points that could affect revenue and churn by highlight and diagnosing problem areas affecting your customers.

  • Salesmachine logo


    Salesmachine monitors your customer health in real-time and informs your team who need attention, why and how to drive them to success.

  • Sandsiv logo


    Harvest meaningful insights from your feedback ecosystem to gain tremendous returns for your company

  • Satmetrix logo


    Meet Satmetrix NPX, where technology, expertise and data collide to deliver customer experience management (CEM) success.

  • Satsum logo


    Software for a better customer experience. Satsum helps you measure and improve your customer experience. Because happy customers buy more, refer more and spend more.

  • Servicenow logo


    Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.

  • Servicerocket logo


    ServiceRocket enables customer success for software companies and their enterprise customers through training, utilization and support services.

  • Servicesource logo


  • SightCall logo


    AT A GLANCE VIDEO SESSIONS 100,000 More than 100,000 video assistance sessions were completed using the

  • Sightmill logo


    SightMill: Innovative Net Promoter Score Survey Software For Web, Email and Event Customer and Employee Feedback

  • Signuplab logo


    SignupLab gives you the tools to drive and automate subscription-based B2B sales. Couple of clicks and you get all sign-ups, customers and subscriptions organized in fully automated sales funnel. Get started today by syncing with services like Stripe, Intercom and MailChimp!

  • Slaask logo


    Interact with your leads and customers wherever they are from a single point in space: Slack! Sign up for Free!

  • Slapfive logo


  • Smartertools logo


    Our business email server, team chat, online help desk and web analytics software will help your business succeed. For business or personal users worldwide.

  • SoDash logo


    Sodash, whether its just you connecting and engaging with customers over social or a whole team of agents, SoDash grows with you.

  • Solvvy logo


    Solvvy, the only self-service platform designed for the modern enterprise, is delivered by sophisticated artificial intelligence and machine learning.

  • Sparkcentral logo


    Looking to increase your business's customer digital engagement? Visit Sparkcentral to learn more about our social media based customer service platform.

  • Sparked logo


  • Spectoos logo


    Add a stunning testimonial widget to your site in minutes and showcase your customer testimonials. Boost trust and conversions. Free Forever.

  • Starred logo


    Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

  • Statbot logo


    One-click business & growth analytics for Intercom. We import your Intercom data and build professional reports. We have insights on Acquisition, Engagement, Retention, Segments & Tags and Customer Service.

  • StellaService logo


    StellaService helps companies measure, benchmark and improve their customer service, and drive increased customer satisfaction.

  • Strikedeck logo


    Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.

  • Sundown AI logo

    Sundown AI

    Chloe, our Artificial Intelligence system makes your business smarter

  • SupportBee logo


    SupportBee's ticketing system helps your team collaborate on customer support tickets. Easy to setup and use so everyone in your company can get involved in customer support. Free for upto 3 users!

  • Supportbench logo


    Support software that helps small to medium-sized businesses deliver awesome customer service with enterprise-level features and affordable pricing.

  • Surveypal logo


    Measure and improve customer experience with Surveypal. Join more than 10 000 users worldwide and turn your feedback into action!

  • Synap Software Labs logo

    Synap Software Labs

    Guide and grow your business relationships. Synap helps relationship managers and success teams build long-term value.

  • TalkToTheManager logo


    Get anonymous customer feedback by text message (and reply in real-time). Address customer complaints privately.

  • TapMango logo


    The most comprehensive & feature rich loyalty program on the market. Keep your customers coming back with a rewards program fully branded to your business

  • Teamsupport logo


    TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

  • Temper logo


    Temper lets you easily measure customers' moods at every touchpoint over time so you can see how changes to your product or service affect overall satisfaction.

  • Tenderapp logo


    Better, simpler, customer support software. Help desk, forums, knowledge base, email and happier customers.

  • Thematic logo


    Thematic is a customer feedback analysis solution. We turn free-text comments into interactive reports. Learn what impacts NPS of your customers!

  • Thunderhead logo


    Thunderhead help businesses achieve complete harmony with their consumers, through personalised customer engagement strategies and solutions.

  • Ticksy logo


    Simple, beautiful customer support.

  • Tonkean logo


    Tonkean is a management tool that uncovers your business reality by intelligently surfacing answers that are only tangible when human input meets data.

  • Topbox logo


    Topbox uncovers the source of customer friction points by analyzing phone calls, chats, emails, social media, product reviews, app and website feedback, as well as customer surveys from your customers and potential buyers. Topbox leverage your contact center, social, logistics and product data to improve customer experience, drive revenues and control operating costs.

  • Totango logo


    With Totango’s leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.

  • Trustfuel logo


    The Customer Success Platform, Trustfuel helps customer success teams collaborate smarter, create advocates and reduce churn.

  • Tuul logo


  • Tylertech logo


  • UXprobe logo


    UXprobe remote user testing tool is the fastest and easiest way to see real users use your site. Videos of users & their screens, automatic success metrics.

  • Usan logo


    USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys. Learn more about our Metaphor omni-channel, IVR and contact center platforms, as well as WFM solutions.

  • UsefulFeedback logo


    Complaint Management Solutions and complaints handling software - user friendly and scalable feedback management solutions optimised for your business.

  • UserIQ logo


    UserIQ combines user intelligence, targeted engagements, and customer health to empower SaaS companies to ignite growth beyond the funnel™.

  • Userinput logo

    Userinput - Get on-demand feedback from real people on your website or idea and learn how to improve

  • Userlane logo


    Userlane helps people understand any software instantly. Therefore Software Onboarding and Software Training can be personalised and automated. Sounds too good to be true? See yourself how being guided makes you feel.

  • Usermind logo


    Usermind's Customer Engagement Hub platform creates a single view of the customer and orchestrates customer experience across systems and teams.

  • Usersignals logo


  • Uservoice logo


    Product management software that transforms how businesses capture and analyze feedback to prioritize the roadmap and make strategic product decisions.

  • Valuiza logo


    Collect client feedback and hear your customer voice to drive positive change, improve retention and faster growth. Valuiza can help.

  • Verint logo


  • Visitorm logo


  • Vivocha logo


  • Waypoint Group logo

    Waypoint Group

    B2B Customer Engagement Strategies

  • Webqa logo


  • logo

    Machine Learning for the Industrial Internet of Things

  • Wizper logo


    Wizper est la première app conçue pour aider vos gestionnaires à améliorer l'expérience client en transformant vos données clients en conseils applicables.

  • Worthix logo


    Worthix is the 1st Customer Survey Built With Artificial Intelligence, providing a true CX KPI and the ability to create profitable customer experience.

  • Yesinsights logo


    Get customer feedback with simple one-click email and website surveys.

  • Yonyx logo


    A platform for creating decision trees that integrate with CRMs, Websites and Enterprise applications. Start for free!

  • Zenloop logo


    Start collecting Net Promoter Score (NPS) feedback, analyze insights & close the loop ✓ The leading NPS® platform for e-commerce teams ✓ Customized surveys ✓ High response rates ✓ Real time feedback ✓ Text analytics through Smart Labels ✓ Hosting in Germany ✓ Try zenloop for free and generate immediate insights!

  • Zingtree logo


    Zingtree makes building and sharing interactive decision trees a snap. Get started free.

  • Zoho Assist logo

    Zoho Assist

    Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it matches your exact support requirements.

  • Zoho Desk logo

    Zoho Desk

    Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.

  • Zoho Survey logo

    Zoho Survey

    Easily create online surveys and questionnaires for free. Use Zoho Survey to collect data for customer satisfaction, feedback, business, research, HR, and more.

  • Zuora logo


    Zuora empowers businesses to modernize legacy order-to-cash systems with a new architecture designed to automate the entire lifecycle of their subscribers.

  • logo

    Callmaker helps companies get 10-50% more target calls from potential customers.

  • eGain logo


    eGain is #1 digital customer engagement software with complete suite for a multichannel world with apps like live chat software, email, knowledge software

  • eTouchPoint logo


  • iDAvatars logo


    Virtual Customer Assistants For The Real World

  • iSupport logo


  • ilos Videos logo

    ilos Videos

    ilos is a video platform for universities and organizations to easily record, share, edit, and manage videos on the cloud within one app.

  • logo

    Informedy specializes in creating interactive post-purchase content so you can identify, support and connect with the people who own your products.

  • kloudtalk logo


  • kustomer logo


    The first platform built around the customer

  • tabsurvey | Customer Experience Management | online survey app logo

    tabsurvey | Customer Experience Management | online survey app

    Survey App for iPad. Perfect for in-store mobile data collection. Create a Customer Satisfaction Survey online and offline. Free trial available.

  • truthlab logo


    Improve B2B Experience with a customer experience management platform that aligns data, interactions and deliver accurate insights. Request a demo and start the journey of customer experience optimization. Find out more.

  • viavoo logo


    viavoo, solutions pour améliorer l'expérience client (CX) et optimiser vos actions marketing, par l'analyse sémantique de la Voix du Client. En continu.