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Customer Experience, Service & Success SaaS Tools & Applications

Discover the directory of 227 Customer Experience, Service & Success SaaS applications available.



  • 5pillows logo

    5pillows

    5pillows.com

    We believe in customer service that is human, remarkable and easy to a customer. Try our friendly and beautiful app to a better customer experience.


  • ACF Technologies logo

    ACF Technologies

    acftechnologies.com

    We are the global leader in customer experience management, using innovative customer flow technologies to reduce wait times and improve customer flow.


  • AKIO logo

    AKIO

    akio.com

    Home Page


  • Agent.ai logo

    Agent.ai

    agent.ai

    Agent.ai provides artificial intelligence customer service software to help businesses connect with their customers and increase support team productivity.


  • Akitaapp logo

    Akitaapp

    akitaapp.com

    Akita's Customer Success Software helps your Customer Success Manager to monitor account health and customer data to lower your churn rate and increase revenue.


  • Amity logo

    Amity

    getamity.com

    The Flexible Customer Success Platform Don't get boxed in. Amity adapts to your business. Join the hundreds of companies already using Amity every day.


  • AnswerDash logo

    AnswerDash

    answerdash.com


  • Appcues logo

    Appcues

    appcues.com

    Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.


  • Apptentive logo

    Apptentive

    apptentive.com

    Listen, retain, and engage your mobile customers w/ Apptentive's in-app messaging, native surveys, customer feedback, ratings prompts, and customer support.


  • Appuri logo

    Appuri

    appuri.com

    Analytics for customer data. Know your customers better. Engage them in a personalized, relevant way. Real-time, actionable customer insights for your team.


  • Appzi logo

    Appzi

    appzi.io

    Appzi helps you collect user feedback and visual bug reports so you can build better products. Easy setup - No coding required - Works inside your website.


  • Azuredesk logo

    Azuredesk

    azuredesk.co

    Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!


  • Bluenose logo

    Bluenose

    bluenose.com


  • Bolstra logo

    Bolstra

    bolstra.com

    Bolstra is a state of the art Customer Success Management platform that allows you to engage your customers and drive towards their desired outcomes.


  • Boostopia logo

    Boostopia

    boostopia.io

    The page you are looking for doesn't exist or has been moved.


  • Brandembassy logo

    Brandembassy

    brandembassy.com

    Brand Embassy helps companies to Acquire, Retain and Grow customers through digital customer service, at scale


  • CX Company logo

    CX Company

    cxcompany.com

    Whether through chatbots, a virtual agent or a conversational digital assistant, digitalCX lets you manage automated conversations at scale.


  • Calabrio logo

    Calabrio

    calabrio.com

    Innovative contact center WFO from Calabrio. An integrated solution for call recording, quality assurance, workforce management, analytics and reporting. Learn more.


  • Casengo logo

    Casengo

    casengo.com

    Customer service and help desk software with live chat, email, WhatsApp and Facebook Messenger


  • Cayzu Help Desk logo

    Cayzu Help Desk

    cayzu.com

    Cayzu.com is free online cloud-based customer service software Solutions help desk, Best CRM Software, ticketing System, Top Saas, IT, support small business


  • Chameleon logo

    Chameleon

    trychameleon.com

    Create and publish user onboarding, product tours and tooltips without engineering.


  • Chataroo logo

    Chataroo

    chataroo.com

    Chataroo - Live Help, Live Support Software, Live Chat service and website monitoring, Help desk ticketing system - For ALL Customer Support and Live Assistance


  • Chattermill logo

    Chattermill

    chattermill.io

    We are a new generation tool helping companies collect open-ended feedback at scale.


  • Chiexpress logo

    Chiexpress

    chiexpress.net

    Your customer happiness feedbacks are planned, executed, reviewed and analyzed form your customers based on customer experience about the products or services provided. The real-time customer feedbacks are analyzed and measures are linked to the customer happiness index.


  • ChurnZero logo

    ChurnZero

    churnzero.net

    ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.


  • Cingo logo

    Cingo

    cingo.me

    Have you ever wondered if there's a way to provide customer support wherever your customers go? Cingo is the cross-platform, fully-equipped, omni-channel solution that empowers you to do just that.


  • Clarabridge logo

    Clarabridge

    clarabridge.com

    Customer experience management has never been easier than with Clarabridge's industry-leading text analytics & CEM software.


  • Clicktools logo

    Clicktools

    clicktools.com

    Create engaging customer surveys with Clicktools that map responses directly into Salesforce. Clicktools' customer feedback software help you transform your customer experience and get insights for improvement across the whole customer journey.


  • Client Heartbeat logo

    Client Heartbeat

    clientheartbeat.com

    Our customer satisfaction software tool helps you survey customers, measure satisfaction and identify those that are unhappy.


  • ClientSuccess logo

    ClientSuccess

    clientsuccess.com

    ClientSuccess is customer success software that helps SaaS companies reduce churn and grow their customers. Ranked #1 for usability by G2 Crowd.


  • CloudCherry logo

    CloudCherry

    getcloudcherry.com

    Our Customer Experience Management software helps global enterprises improve customer experience, track customer journeys and boost profitability.


  • Convergys logo

    Convergys

    convergys.com


  • ConvertFox logo

    ConvertFox

    convertfox.com

    ConvertFox helps sales, marketing, and support teams to communicate with customers on one platform. Sign up for free up to 1,000 contacts and pay as you go.


  • Core Realtime logo

    Core Realtime

    corerealtime.com

    Measure Customer Experience (CX) with Core Realtime. Net Promoter Score, NPS, VOC, CSAT, CES via mobile surveys post an inbound call.


  • CredSpark logo

    CredSpark

    credspark.com

    CredSpark is a powerful interactive content platform that helps you maximize the potential of your audience.


  • Cross-crm logo

    Cross-crm

    cross-crm.com


  • Cxoncloud logo

    Cxoncloud

    cxoncloud.com


  • Dartboardiq logo

    Dartboardiq

    dartboardiq.com


  • Deskero logo

    Deskero

    deskero.com

    Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.


  • DigitalGenius logo

    DigitalGenius

    digitalgenius.com

    The Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations.


  • Dixa logo

    Dixa

    dixa.com

    Deliver personal support on phone, email & chat from your browser in a simple & easy to use interface. We make it as easy to talk with your customers as it is with your friends. Dixa can be set up in minutes without assistance from IT and requires no maintenance or installation. 14-day free trial.


  • Dossier logo

    Dossier

    onboardify.com

    Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.


  • Dressipi.com logo

    Dressipi.com

    dressipi.com

    Dressipi is the leader in fashion personalisation, increasing AOV and decreasing returns. Click here and learn what benefits it could bring to your business.


  • Drift logo

    Drift

    drift.com

    Drift is the leading conversation-driven marketing platform. With Drift on your website, you can turn your traffic into qualified meetings using our bots 24 hours a day, 7 days a week.


  • Elev logo

    Elev

    elev.io

    Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.


  • Emolytics logo

    Emolytics

    emolytics.com

    Emolytics measures customer experience through the prism of emotion, scientifically, helping businesses make informed decisions that impact results


  • Envisioninc logo

    Envisioninc

    envisioninc.com

    Envision-Enterprise-class desktop, speech analytics, call/compliance recording, quality assurance, Workforce Management, coaching, eLearning.


  • Eptica logo

    Eptica

    eptica.com

    Eptica provides conversational & collaborative solutions powered by AI to enhance digital CX, enabling you to engage in meaningful conversations with customers.


  • Evaluat logo

    Evaluat

    evaluat.io

    For Education, Corporate Learning, Events: Unleash the power of participant feedback to solve your greatest challenges. Boost Response Rates, Deliver Results


  • Experiencefellow logo

    Experiencefellow

    experiencefellow.com

    Research customer experience of the entire customer journey in real-time – across all online and offline channels, through diary studies with mobile ethnography.


  • Feedb logo

    Feedb

    getfeedb.com

    Turn 1 click customer feedback into positive reviews on sites like Yelp and Google, more repeat business and more referral business.


  • FeedbackFive logo

    FeedbackFive

    feedbackfive.com

    Best online tool for Amazon feedback and product review management - trusted by merchants in over 100 countries.


  • Focalscope logo

    Focalscope

    focalscope.com

    Customer service software and support ticket software. Helpdesk software used by organizations worldwide. Cloud or on premise solution. Free 30 day trial.


  • ForeSee logo

    ForeSee

    foresee.com

    Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.


  • Freshdesk logo

    Freshdesk

    freshdesk.com

    An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!


  • Genesys logo

    Genesys

    genesys.com

    1-888-436-3797 | Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.


  • Get gotoassist logo

    Get gotoassist

    get.gotoassist.com

    Remote support, screen sharing, mobile device support, and integration API's make it easy; With GoToAssist easily identify, diagnose, and solve issues fast.


  • GetinQ logo

    GetinQ

    getinq.co


  • Giva logo

    Giva

    givainc.com

    Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.


  • Gladly.com logo

    Gladly.com

    gladly.com

    At Gladly we set out to reinvent customer service.


  • Gluru logo

    Gluru

    gluru.co


  • Gnatta logo

    Gnatta

    gnatta.com

    Gnatta is the more intelligent customer service software solution, designed with your business in mind. Book a free demo today!


  • Greenwich logo

    Greenwich

    greenwich.com


  • Groovehq logo

    Groovehq

    groovehq.com

    See why 6,000+ businesses have made the switch to the world’s simplest help desk. Only $19 per user. Sign up for free today.


  • Guideblocks logo

    Guideblocks

    guideblocks.com

    Use Guideblocks to provide personalized and dynamic user assistance without developers and additional coding. Seamlessly onboard new users or teach existing ones to use new features. Keep in sync help docs with ongoing changes in your web app.


  • Guideme logo

    Guideme

    guideme.io


  • Happyfox logo

    Happyfox

    happyfox.com

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo


  • Heeduser logo

    Heeduser

    heeduser.com

    Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community


  • HelloVera logo

    HelloVera

    hellovera.ai

    Hello Vera offers advanced AI customer service across multiple channels including chat, email, SMS, Facebook Messenger and Twitter. Vera can resolve custome


  • Hellocustomer logo

    Hellocustomer

    hellocustomer.com

    Easy to use Customer Experience platform to turn customer feedback business impact, driving your customer centric culture.


  • Help logo

    Help

    help.com

    Help.com - Increase your online sales today with Live Chat & Help Desk Software


  • Help Scout logo

    Help Scout

    helpscout.net

    Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8,000 businesses in 140 countries. Get started for free.


  • HelpCrunch logo

    HelpCrunch

    helpcrunch.com

    HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.


  • Helponclick logo

    Helponclick

    helponclick.com

    Improve interaction with your customers and boost conversion rates by 40% with live chat software from HelpOnClick. Enhance communication online.


  • Helppier logo

    Helppier

    helppier.com

    Create interactive user guides and onboarding to help users through your website or web app, improving user engagement and to achieve your business goals.


  • Helprace logo

    Helprace

    helprace.com

    Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.


  • Helpshift logo

    Helpshift

    helpshift.com

    Helpshift is a customer support platform for mobile apps. Improve customer experience, drive higher ratings and increase retention. Request a demo.


  • Helpsite logo

    Helpsite

    helpsite.io

    HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!


  • Helpsocial logo

    Helpsocial

    helpsocial.com

    The #1 Open API platform for digital customer engagement.


  • Helpsumo logo

    Helpsumo

    helpsumo.com

    Help Sumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services.


  • Impelops logo

    Impelops

    impelops.com


  • Inbify logo

    Inbify

    inbify.com

    Inbify is a customer experience management software that enables businesses to provide their customers with a frictionless way to send feedback over native phone features like SMS or MMS.


  • Inline Manual logo

    Inline Manual

    inlinemanual.com

    Light the way to success for your users - Guide your users with interactive tours, tips and tutorials to reach their goals and get results.


  • Inmoment logo

    Inmoment

    inmoment.com


  • InnerTrends.com logo

    InnerTrends.com

    innertrends.com

    Expose customer behavior patterns that help you optimize the lifetime value of your users.


  • Inquba logo

    Inquba

    inquba.com


  • Intouchinsight logo

    Intouchinsight

    intouchinsight.com

    Intouch Insight technology solutions give businesses meaningful, actionable insights for improving the customer experience and driving operational excellence.


  • Iperceptions logo

    Iperceptions

    iperceptions.com

    Turn visitor feedback into better experiences with iperceptions' digital Voice of the Customer solutions. Our voice of the customer surveys and enterprise feedback management are leveraged by Fortune 500 companies.


  • Issuetrak logo

    Issuetrak

    issuetrak.com


  • Journeyxp logo

    Journeyxp

    journeyxp.com


  • Kademi logo

    Kademi

    kademi.co

    All the tools you need in a single platform to create and manage each customer touch-point from Marketing Automation to Loyalty, eLearning and more.


  • Kapdesk logo

    Kapdesk

    kapdesk.com

    Customer Service Software and Help desk Support Software by Kapdesk. Lets your customer support begins with email, Live Chat, Phone and Ticketing Software.


  • Kayako logo

    Kayako

    kayako.com

    Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!


  • Keatext logo

    Keatext

    keatext.ai

    Keatext is a text analytics and reporting app that transforms your unstructured customer feedback analysis into actionable insights.


  • Knownact logo

    Knownact

    knownact.com


  • Kofax logo

    Kofax

    kofax.com

    Kofax document, robotic and financial process automation software digitally transforms business with capture, BPM, RPA, analytics and mobile.


  • Kundo logo

    Kundo

    kundo.se

    Kundo tillhandahåller moderna verktyg för digital kundservice. Våra molntjänster ger er bättre och mer effektiv kunddialog.


  • Kylie logo

    Kylie

    kylie.ai

    Kylie.ai provides ai for customer support organizations. Kylie clones your best agents to automate customer care. Questions? Call us at 1-415-463-7870.


  • Künstliche Intelligenz Response Management logo

    Künstliche Intelligenz Response Management

    sematell.com

    Führender Anbieter von Contact Center Softwarelösungen für die automatisierte, schriftliche Kundenkommunikation auf Basis von Künstlicher Intelligenz...


  • Ladesk logo

    Ladesk

    ladesk.com

    Great customer service starts with better Help Desk Software. Get started in 5 minutes with a 14-Day Free Trial. SaaS or On-Premise.


  • ListenPort logo

    ListenPort

    listenport.com

    Engage with your customers via SMS and solve their issues quickly, while managing your online reputation.


  • Livezilla logo

    Livezilla

    livezilla.net

    LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.


  • Lobbycentral logo

    Lobbycentral

    lobbycentral.com

    LobbyCentral providing check-in software, online appointments, and kiosk for banks, credit unions, healthcare, vets, schools, and governement.


  • LogMeIn, Inc logo

    LogMeIn, Inc

    logmeininc.com

    Home


  • Logicalware logo

    Logicalware

    logicalware.com

    Multi-channel ticketing More> Support & training More> Consultation & customisation More>


  • Loopsupport logo

    Loopsupport

    loopsupport.com

    We’ll take care of customer support for you — faster responses, smaller backlogs, and happier customers. We help growing companies provide great customer support.


  • Lumoa logo

    Lumoa

    lumoa.me

    Reduce churn and increase revenue with Lumoa's customer experience management software solution. Understand what drives your customer experience in an easy and affordable manner. Collect, analyze, control and take actions on your customer feedback.


  • M-ize logo

    M-ize

    m-ize.com

    M-ize Customer Experience Strategies help company or brands in engagement of customers with one another, with Smart End-To-End Solution like Smart Channel and Smart Blox to Maximize Customer Lifetime value.


  • MaritzCX logo

    MaritzCX

    maritzcx.com

    MaritzCX provides Customer Experience software (CX) and research to help you respond to the Voice of the Customer instantly through our CX Platform.


  • Medallia logo

    Medallia

    medallia.com


  • Mediatech Solutions logo

    Mediatech Solutions

    mediatech-solutions.com

    What we do Since 2011, MediaTech Solutions has been providing Instant eXperience®, a leading real time Feedback Management solution What our solution offers


  • MetrixLab logo

    MetrixLab

    metrixlab.com

    MetrixLab is a global Market Research Company, offering customer insight services & market research data for businesses of all sizes around the globe.


  • Mi4biz logo

    Mi4biz

    mi4biz.com

    Mi4biz is a Cloud Solution for Customer Service Management and Complaint Management. Mi4biz is Easy to Customize, Multi-Channel with Workflow. Try it!


  • MindTouch.com logo

    MindTouch.com

    mindtouch.com

    MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.


  • Mopinion logo

    Mopinion

    mopinion.com

    Mopinion is all-in-1 software to collect and analyse user feedback. Improve your digital channels such as websites and apps with our leading technology.


  • MyFeelBack logo

    MyFeelBack

    myfeelback.com

    MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.


  • Nanorep logo

    Nanorep

    nanorep.com

    Nanorep provides personalized customer self-service, virtual assistant and chatbot solutions, accessible at any touchpoint along the customer journey


  • Natero logo

    Natero

    natero.com

    Customer Success software to proactively reduce customer churn, manage your customer lifecycle, and drive account expansion for B2B Software-as-a-Service (SaaS) Customer Success teams.


  • Netreflector logo

    Netreflector

    netreflector.com


  • New Helpware logo

    New Helpware

    helpware.io

    Helpware provides exceptional customer experience and back office support outsourcing with maximum efficiency and effectiveness.


  • Newgen Software logo

    Newgen Software

    newgensoft.com

    Newgen Software is a leading provider of Business Process Management (BPM), Enterprise Content Management (ECM), CCM, DMS, Workflow and Process Automation.


  • Nickelled logo

    Nickelled

    nickelled.com

    Nickelled simple SaaS onboarding software makes step-by-step tours easy and fast. Used for onboarding, training and support by the World Bank, Ebay and more. 100% Free trial and zero coding required.


  • NomNom logo

    NomNom

    nomnom.it


  • OMQ logo

    OMQ

    omq.de

    Die Wissensdatenbank unterstützt Ihren Support durch künstliche Intelligenz. Erhöhen Sie Ihr Servicelevel durch das OMQ self service, OMQ plug-in und dem OMQ service center.


  • Onboarding and Training for Web Applications logo

    Onboarding and Training for Web Applications

    iridize.com

    Iridize is a powerful Enterprise Grade platform for flexible employee training and onboarding web users.


  • Optimove logo

    Optimove

    optimove.com

    The Science-First Optimove Relationship Marketing Hub orchestrates hyper-targeted customer communications at scale, empowering brands to drive growth through CRM automation.


  • Parature logo

    Parature

    parature.com


  • Peoplemetrics logo

    Peoplemetrics

    peoplemetrics.com

    Customer Experience Software & Expertise at your service. Listen, interpret, act, and monitor feedback to continually improve customer satisfaction and operations.


  • Pertinent logo

    Pertinent

    pertinent.io

    Pertinent.io - Help users with relevant knowledge base help articles in context of the page.


  • Phaseware logo

    Phaseware

    phaseware.com

    Enterprise level customer service and support software at a fraction of the price. PhaseWare is a completely configurable solution. Start a Free trial today!


  • Pidas logo

    Pidas

    pidas.com

    Mit 350 Mitarbeitern beraten wir mit Umsetzungskraft, entwickeln innovative Softwareprodukte und erbringen hochwertige IT Services und Supportleistungen.


  • Pitneybowes logo

    Pitneybowes

    pitneybowes.com


  • Planhat logo

    Planhat

    planhat.com


  • Pointzi logo

    Pointzi

    pointzi.com


  • Preferredpatron logo

    Preferredpatron

    preferredpatron.com

    Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. You get a complete customer loyalty system, with build-in CRM, promotion and rewards managment, email marketing and SMS text message marketing plus gift card processing.


  • Primary Intelligence logo

    Primary Intelligence

    primary-intel.com

    Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.


  • Promoter logo

    Promoter

    promoter.ninja

    Send Net Promoter Score ® surveys to your customers and gather actionable feedback. Customize brand and language. Add their preferred language to your CSV and Promoter Ninja will do the rest.


  • Proonto logo

    Proonto

    proonto.com

    the ultimate Ecommerce sales chat platform Powering customer interaction for winning eCommerce brands predict what visitors want Proonto tracks visitor behavior in real time to identify potential customer intent. The engagement-engine then targets visitors that would more likely benefit from assistance. This machine-learning algorithm results in +17% revenue growth


  • Pulse-solution logo

    Pulse-solution

    pulse-solution.com

    Follow on real-time your customer or employee satisfaction from easy surveys displayed on tablet kiosks. Collect many feedback and use them to improve their experiences.


  • Quantummetric logo

    Quantummetric

    quantummetric.com

    Customer Experience Management for your multichannel online presence. See how to help your customers while improving your bottom line. Learn more.


  • Re-desk logo

    Re-desk

    re-desk.com

    Ticketing system or customer service Help Desk Support PHP Software download for small business or online store, best retail service desk solution for it support company, free trial


  • ReachOutSuite logo

    ReachOutSuite

    reachoutsuite.com

    ReachOut is a service management software for conducting inspections, managing work orders and easier communication with your team. First 3 users are free.


  • Requuest logo

    Requuest

    requuest.com

    Powerful software for delivering worry-free IT support. Codeless, easy to use yet flexible, web-based help desk. It’s the perfect tool to improve service and support.


  • Respond by Buffer logo

    Respond by Buffer

    buffer.com/reply/

    Social customer service software for support teams. ​Solve customer issues on social, crush your queue, and get to inbox zero–faster.


  • ResponseTek logo

    ResponseTek

    responsetek.com


  • Responster logo

    Responster

    responster.com

    Responster gives you the clarity, collaboration, and control you need to power your feedback process - company-wide. Design and share engaging surveys in minutes and learn how to improve your business with actionable insights in real-time.


  • Salemove logo

    Salemove

    salemove.com

    SaleMove enables companies to identify, communicate, and engage website visitors through live chat, video chat, audio, & CoBrowsing provide a better customer experience.


  • Salesequity logo

    Salesequity

    salesequity.com

    salesEQUITY is a Customer Experience Management tool that focuses on measuring your customer journeys. We bring to life the different touch points that could affect revenue and churn by highlight and diagnosing problem areas affecting your customers.


  • Salesmachine logo

    Salesmachine

    salesmachine.io

    Salesmachine monitors your customer health in real-time and informs your team who need attention, why and how to drive them to success.


  • Sandsiv logo

    Sandsiv

    sandsiv.com

    Harvest meaningful insights from your feedback ecosystem to gain tremendous returns for your company


  • Satmetrix logo

    Satmetrix

    satmetrix.com

    Meet Satmetrix NPX, where technology, expertise and data collide to deliver customer experience management (CEM) success.


  • Satsum logo

    Satsum

    satsum.com

    Software for a better customer experience. Satsum helps you measure and improve your customer experience. Because happy customers buy more, refer more and spend more.


  • Servicenow logo

    Servicenow

    servicenow.com

    Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.


  • Servicerocket logo

    Servicerocket

    servicerocket.com

    ServiceRocket enables customer success for software companies and their enterprise customers through training, utilization and support services.


  • Servicesource logo

    Servicesource

    servicesource.com


  • SightCall logo

    SightCall

    sightcall.com

    AT A GLANCE VIDEO SESSIONS 100,000 More than 100,000 video assistance sessions were completed using the


  • Sightmill logo

    Sightmill

    sightmill.com

    SightMill: Innovative Net Promoter Score Survey Software For Web, Email and Event Customer and Employee Feedback


  • Signuplab logo

    Signuplab

    signuplab.com

    SignupLab gives you the tools to drive and automate subscription-based B2B sales. Couple of clicks and you get all sign-ups, customers and subscriptions organized in fully automated sales funnel. Get started today by syncing with services like Stripe, Intercom and MailChimp!


  • Slaask logo

    Slaask

    get.slaask.com

    Interact with your leads and customers wherever they are from a single point in space: Slack! Sign up for Free!


  • Slapfive logo

    Slapfive

    slapfive.com


  • Smartertools logo

    Smartertools

    smartertools.com

    Our business email server, team chat, online help desk and web analytics software will help your business succeed. For business or personal users worldwide.


  • SoDash logo

    SoDash

    sodash.com

    Sodash, whether its just you connecting and engaging with customers over social or a whole team of agents, SoDash grows with you.


  • Solvvy logo

    Solvvy

    solvvy.com

    Solvvy, the only self-service platform designed for the modern enterprise, is delivered by sophisticated artificial intelligence and machine learning.


  • Sparkcentral logo

    Sparkcentral

    sparkcentral.com

    Looking to increase your business's customer digital engagement? Visit Sparkcentral to learn more about our social media based customer service platform.


  • Sparked logo

    Sparked

    sparked.com


  • Spectoos logo

    Spectoos

    spectoos.com

    Add a stunning testimonial widget to your site in minutes and showcase your customer testimonials. Boost trust and conversions. Free Forever.


  • Starred logo

    Starred

    starred.com

    Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.


  • Statbot logo

    Statbot

    statbot.io

    One-click business & growth analytics for Intercom. We import your Intercom data and build professional reports. We have insights on Acquisition, Engagement, Retention, Segments & Tags and Customer Service.


  • StellaService logo

    StellaService

    stellaservice.com

    StellaService helps companies measure, benchmark and improve their customer service, and drive increased customer satisfaction.


  • Strikedeck logo

    Strikedeck

    strikedeck.com

    Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.


  • Sundown AI logo

    Sundown AI

    sundown.ai

    Chloe, our Artificial Intelligence system makes your business smarter


  • SupportBee logo

    SupportBee

    supportbee.com

    SupportBee's ticketing system helps your team collaborate on customer support tickets. Easy to setup and use so everyone in your company can get involved in customer support. Free for upto 3 users!


  • Supportbench logo

    Supportbench

    supportbench.com

    Support software that helps small to medium-sized businesses deliver awesome customer service with enterprise-level features and affordable pricing.


  • Surveypal logo

    Surveypal

    surveypal.com

    Measure and improve customer experience with Surveypal. Join more than 10 000 users worldwide and turn your feedback into action!


  • Synap Software Labs logo

    Synap Software Labs

    getsynap.com

    Guide and grow your business relationships. Synap helps relationship managers and success teams build long-term value.


  • TalkToTheManager logo

    TalkToTheManager

    talktothemanager.com

    Get anonymous customer feedback by text message (and reply in real-time). Address customer complaints privately.


  • TapMango logo

    TapMango

    tapmango.com

    The most comprehensive & feature rich loyalty program on the market. Keep your customers coming back with a rewards program fully branded to your business


  • Teamsupport logo

    Teamsupport

    teamsupport.com

    TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.


  • Temper logo

    Temper

    temper.io

    Temper lets you easily measure customers' moods at every touchpoint over time so you can see how changes to your product or service affect overall satisfaction.


  • Tenderapp logo

    Tenderapp

    tenderapp.com

    Better, simpler, customer support software. Help desk, forums, knowledge base, email and happier customers.


  • Thematic logo

    Thematic

    getthematic.com

    Thematic is a customer feedback analysis solution. We turn free-text comments into interactive reports. Learn what impacts NPS of your customers!


  • Thunderhead logo

    Thunderhead

    thunderhead.com

    Thunderhead help businesses achieve complete harmony with their consumers, through personalised customer engagement strategies and solutions.


  • Ticksy logo

    Ticksy

    ticksy.com

    Simple, beautiful customer support.


  • Tonkean logo

    Tonkean

    tonkean.com

    Tonkean is a management tool that uncovers your business reality by intelligently surfacing answers that are only tangible when human input meets data.


  • Topbox logo

    Topbox

    topbox.io

    Topbox uncovers the source of customer friction points by analyzing phone calls, chats, emails, social media, product reviews, app and website feedback, as well as customer surveys from your customers and potential buyers. Topbox leverage your contact center, social, logistics and product data to improve customer experience, drive revenues and control operating costs.


  • Totango logo

    Totango

    totango.com

    With Totango’s leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.


  • Trustfuel logo

    Trustfuel

    trustfuel.com

    The Customer Success Platform, Trustfuel helps customer success teams collaborate smarter, create advocates and reduce churn.


  • Tuul logo

    Tuul

    tuul.com


  • Tylertech logo

    Tylertech

    tylertech.com


  • UXprobe logo

    UXprobe

    uxpro.be

    UXprobe remote user testing tool is the fastest and easiest way to see real users use your site. Videos of users & their screens, automatic success metrics.


  • Usan logo

    Usan

    usan.com

    USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys. Learn more about our Metaphor omni-channel, IVR and contact center platforms, as well as WFM solutions.


  • UsefulFeedback logo

    UsefulFeedback

    usefulfeedback.com

    Complaint Management Solutions and complaints handling software - user friendly and scalable feedback management solutions optimised for your business.


  • UserIQ logo

    UserIQ

    useriq.com

    UserIQ combines user intelligence, targeted engagements, and customer health to empower SaaS companies to ignite growth beyond the funnel™.


  • Userinput logo

    Userinput

    userinput.io

    userinput.io - Get on-demand feedback from real people on your website or idea and learn how to improve


  • Userlane logo

    Userlane

    userlane.com

    Userlane helps people understand any software instantly. Therefore Software Onboarding and Software Training can be personalised and automated. Sounds too good to be true? See yourself how being guided makes you feel.


  • Usermind logo

    Usermind

    usermind.com

    Usermind's Customer Engagement Hub platform creates a single view of the customer and orchestrates customer experience across systems and teams.


  • Usersignals logo

    Usersignals

    usersignals.io


  • Uservoice logo

    Uservoice

    uservoice.com

    Product management software that transforms how businesses capture and analyze feedback to prioritize the roadmap and make strategic product decisions.


  • Valuiza logo

    Valuiza

    valuiza.com

    Collect client feedback and hear your customer voice to drive positive change, improve retention and faster growth. Valuiza can help.


  • Verint logo

    Verint

    verint.com


  • Visitorm logo

    Visitorm

    visitorm.com


  • Vivocha logo

    Vivocha

    vivocha.com


  • Waypoint Group logo

    Waypoint Group

    waypointgroup.org

    B2B Customer Engagement Strategies


  • Webqa logo

    Webqa

    webqa.com


  • Wise.io logo

    Wise.io

    wise.io

    Machine Learning for the Industrial Internet of Things


  • Wizper logo

    Wizper

    wizper.com

    Wizper est la première app conçue pour aider vos gestionnaires à améliorer l'expérience client en transformant vos données clients en conseils applicables.


  • Worthix logo

    Worthix

    worthix.com

    Worthix is the 1st Customer Survey Built With Artificial Intelligence, providing a true CX KPI and the ability to create profitable customer experience.


  • Yesinsights logo

    Yesinsights

    yesinsights.com

    Get customer feedback with simple one-click email and website surveys.


  • Yonyx logo

    Yonyx

    corp.yonyx.com

    A platform for creating decision trees that integrate with CRMs, Websites and Enterprise applications. Start for free!


  • Zenloop logo

    Zenloop

    zenloop.com

    Start collecting Net Promoter Score (NPS) feedback, analyze insights & close the loop ✓ The leading NPS® platform for e-commerce teams ✓ Customized surveys ✓ High response rates ✓ Real time feedback ✓ Text analytics through Smart Labels ✓ Hosting in Germany ✓ Try zenloop for free and generate immediate insights!


  • Zingtree logo

    Zingtree

    zingtree.com

    Zingtree makes building and sharing interactive decision trees a snap. Get started free.


  • Zoho Assist logo

    Zoho Assist

    zoho.com/assist

    Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it matches your exact support requirements.


  • Zoho Desk logo

    Zoho Desk

    zoho.com/desk

    Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.


  • Zoho Survey logo

    Zoho Survey

    zoho.com/survey

    Easily create online surveys and questionnaires for free. Use Zoho Survey to collect data for customer satisfaction, feedback, business, research, HR, and more.


  • Zuora logo

    Zuora

    zuora.com

    Zuora empowers businesses to modernize legacy order-to-cash systems with a new architecture designed to automate the entire lifecycle of their subscribers.


  • callmaker.net logo

    callmaker.net

    callmaker.net

    Callmaker helps companies get 10-50% more target calls from potential customers.


  • eGain logo

    eGain

    egain.com

    eGain is #1 digital customer engagement software with complete suite for a multichannel world with apps like live chat software, email, knowledge software


  • eTouchPoint logo

    eTouchPoint

    etouchpoint.com


  • iDAvatars logo

    iDAvatars

    idavatars.com

    Virtual Customer Assistants For The Real World


  • iSupport logo

    iSupport

    isupport.com


  • ilos Videos logo

    ilos Videos

    ilosvideos.com

    ilos is a video platform for universities and organizations to easily record, share, edit, and manage videos on the cloud within one app.


  • informedy.com logo

    informedy.com

    informedy.com

    Informedy specializes in creating interactive post-purchase content so you can identify, support and connect with the people who own your products.


  • kloudtalk logo

    kloudtalk

    kloudtalk.com


  • kustomer logo

    kustomer

    kustomer.com

    The first platform built around the customer


  • tabsurvey | Customer Experience Management | online survey app logo

    tabsurvey | Customer Experience Management | online survey app

    tabsurvey.com

    Survey App for iPad. Perfect for in-store mobile data collection. Create a Customer Satisfaction Survey online and offline. Free trial available.


  • truthlab logo

    truthlab

    truthlab.com

    Improve B2B Experience with a customer experience management platform that aligns data, interactions and deliver accurate insights. Request a demo and start the journey of customer experience optimization. Find out more.


  • viavoo logo

    viavoo

    viavoo.com

    viavoo, solutions pour améliorer l'expérience client (CX) et optimiser vos actions marketing, par l'analyse sémantique de la Voix du Client. En continu.